HUD Claims Indexing About Client: The client is a boutique mortgage lending institution based on the West Coast. Challenge: The client approached Kensium BPO to perform detailed review and consolidation services on 99 Reverse Mortgage Loan files related to an upcoming court hearing. Each loan file consisted of thousands of pages of financial disclosures, borrower background information, and property transfer documents that needed to be reviewed for compliance and organized for presentation by the mortgage lenders legal counsel. A key component of this request required the Kensium team to identify critical documents, remove duplicative and superfluous records, and sequence the entire file to specification. As the hearing was scheduled before court adjourned for the holidays and the mortgage

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