“One of the biggest benefits is that meetings can now have a different focus. Instead of just sharing project statuses, we can use meetings to look at real issues cross-departmentally. That gives us more time to find real solutions.” –Josh Blackwood, Principal Technology Solutions Consultant, Human Resources Outsourcing, ADP THE CHALLENGE: The Human Resources Outsourcing (HRO) department at ADP handles complicated and often challenging projects. However, their work was ad hoc, with no standard processes, increasing administrative busy work. Josh Blackwood, Principal Technology Solutions Consultant, transformed the HRO division of ADP when he used Workfront to introduce new KPI standards, enhance cross-departmental visibility, and track projects more thoroughly. Human Resources

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