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How WideOpenWest Monitors DOCSIS Devices with InfluxDB, Kafka, and Grafana.docx

How WideOpenWest Monitors DOCSIS Devices with InfluxDB, Kafka, and Grafana.docx

How WideOpenWest Monitors DOCSIS Devices with InfluxDB, Kafka, and Grafana.docx

InfluxData
Pages 8 Pages

InfluxData's InfluxDB software enabled WideOpenWest (WOW!) to unify monitoring across 500,000+ residential, business, and wholesale customers by consolidating diverse DOCSIS field equipment telemetry into a single centralized time series database. Replacing fragmented legacy platforms, it integrated seamlessly with Kaa and Grafana to deliver real-time observability, anomaly detection, and performance analytics for fast internet, TV, and phone services. This modernization eliminated silos, scaled with business growth, and provided comprehensive network insights—ensuring reliable connectivity without multiple monitoring systems.

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