Verizon Connect is the connected vehicle division of Verizon and the world’s largest fleet management software provider. Their solutions help companies from international shippers to local plumbers track their fleets and drive greater operational efficiency. The organisation consists of more than 4,000 employees and is the product of ten mergers and acquisitions over the past six years. Jorge Diaz, Verizon Connect’s Chief People Officer, discusses how he and his team built a new, shared culture of responsibility across their growing organisation, despite the difficulty of bring- ing ten different cultures under one umbrella. Peakon was embraced across all leadership levels, from the C-suite to line managers, as engagement insights were used to help the business execute on its s

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