“At one point, we went an entire year with the system not working properly. It crashed constantly. I can’t tell you how many times I reported the issue and demanded our money back.” – Celia Workman, Director of Quality Assurance, Smart & Final Smart & Final, which celebrates its 150th anniversary this year, is the smaller, faster grocery warehouse store headquartered near Los Angeles in Commerce, California. Smart & Final’s 254 store locations offer quality products in various sizes, saving customers time and money without a membership fee. “We’re an in-between a Costco and a traditional grocery retailer,” Director of Quality Assurance Celia Workman explained. Today, Smart & Final operates 254 stores in the Western United States and 15 in Northwestern Mexico via a joint venture with

Join for free to read