Case Study
How To Gain Call Center Efficiencies And Deliver Seamless Customer Experience
Our Multiple Service Operator (MSO) Partner was founded on a promise that the people of their region would never be left behind when it came to technology. At up to 200 Mbps, the MSO has delivered on that promise, providing the nation’s best and fastest Internet according to PCMag.com two years in a row. The MSO services more than 300,000 customers with cutting edge Cable TV services including ON Demand and TV Everywhere, in nearly 350 c