How the Training and Support Team at Configura Enables Impactful Learning for Customers
How the Training and Support Team at Configura Enables Impactful Learning for Customers
3 PagesCONFIGURA How the Training and Support Team at Configura Enables Impactful Learning for Customers Clear and Concise: Digital Learning for End User Success www.GetBridge.com | 877.576.5364 CASE STUDY The Objective “Our user base is around 10,000 people, but throughout the year, we train about 1,500 end users within the companies that use our software,” says Kelsey Debruin, Training and Support Development Manager at Configura. She continued, “Although the training is optional, we want to make sure our users are able to complete their goals in the most productive and e cient way possible. Without training, they won't know all the ins and outs.” With that in mind, Ms. Debruin set out to find the best way to provide a great training experience for Configura’s customers. Configura’s
