Case Study

How the City of Seattle Tackled IT Centralization and Gained 3,000 Hours Annually with Nicus

How the City of Seattle Tackled IT Centralization and Gained 3,000 Hours Annually with Nicus

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© Copyright Nicus 2018. All Rights Reserved. WWW.NICUS.COM How the City of Seattle Tackled IT Centralization and Gained 3,000 Hours Annually with Nicus CASE STUDY INDUSTRY Government LOCATION Seattle, Washington RESULTS • Empowered consolidation of 29 IT shops • Automated reporting for internal staff and customers • Savings of 3,000 analyst hours annually • Streamlined budgeting • Empowered decision making In 2015, the City of Seattle Mayor saw a future driven by technology and an opportunity for the city. At the time, Seattle’s IT was managed by individual IT divisions spread throughout 29 departments, which caused significant inefficiencies in terms of duplicate systems and speed of decision making. The City of Seattle’s Mayor championed an initiative to consolidate the numerous

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