CASE STUDY RANDSTAD HOW RANDSTAD GETS CLOSER TO CUSTOMERS AND EMPLOYEES WITH QUESTBACK The Research & CRM Department at recruitment specialist Randstad knows exactly what customers and employees want – thanks to Questback’s Enterprise Feedback Suite www.questback.com People matter. Get their insight.CASE STUDY RANDSTAD GERMANY MOVING FROM RUNNING A CUSTOMER SATISFACTION SURVEY, TO BECOMING INTERNAL SURVEY SPECIALISTS The Research & CRM Department at recruitment specialist Randstad knows exactly what customers and employees want – thanks to Questback’s Enterprise Feedback Suite (EFS). “Good to know you” – that’s the tagline used by Randstad Germany, a claim that reflects the promise that the recruitment specialist makes - to find out exactly what customers and employees need,

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