THE ORGANIZATION Utility industry leader PSE&G implemented RouteSmart in 2012 to increase meter read rates, consolidate routes, and increase savings. In addition to reaching these goals, they used RouteSmart to help them optimize several other business initiatives. THE CHALLENGE With 6,100 employees, PSE&G’s territory covers 2,600 square miles. They maintain approximately 3.9 million meters — 1.8 million gas and 2.1 million electric meters

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