“You can take water in with you, but that’ s all,” Rik directed the twelve candidates, all of whom worked for the Macedonian government. As the candidates settled down to take the exam, Rik had a chance to reflect on the course he’d just run. “The hotel where we were based didn’t understand the concept of structured breaks, so my candidates were ordering refreshments whenever it suited them. We also had a six course lunch to enjoy every da

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