Case Study

How Opaa! Is Retaining Customers And Enabling Collaboration With Microsoft 365

How Opaa! Is Retaining Customers And Enabling Collaboration With Microsoft 365

Pages 10 Pages

www.valoremreply.com HOW OPAA! IS RETAINING CUSTOMERS AND ENABLING COLLABORATION WITH MICROSOFT 3652 • Team collaboration, communication, and coordination delays caused by outdated tools were increasing incident resolution times and introducing risk to customer satisfaction scores and new business opportunities. • Internal resource limitations for planning, deploying and managing the cloud infrastructure migration necessary to become a modern workplace. • Inadequate redundancy and backup capabilities to maintain system integrity. • Little executive insight into account successes, incidents or day-to-day operations. • Field resources sacrificing valuable time on account activities due to limited remote access. A fast-growing, food management company serving over 250,000 K-12 childre

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