Case Study

How KYTC Transformed the State’s Customer Experience for 4.1 Million Drivers Using Amazon Connect

How KYTC Transformed the State’s Customer Experience for 4.1 Million Drivers Using Amazon Connect

Kentucky Transportation Cabinet utilized AWS to modernize its infrastructure, enhancing data analytics, and improving citizen services. AWS's scalability and reliability facilitated real-time traffic monitoring and efficient disaster response. The migration reduced costs, increased agility, and ensured compliance with state regulations, benefiting both the government and citizens.

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