Case Study

How Herrick District Library Improved Their Efficiency With The Use Of Remote Desktop Manager

How Herrick District Library Improved Their Efficiency With The Use Of Remote Desktop Manager

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MARCH 27, 2018 | PUBLIC SERVICES HOW HERRICK DISTRICT LIBRARY IMPROVED THEIR EFFICIENCY WITH THE USE OF REMOTE DESKTOP MANAGER “In my view, the best thing about rdm is the usability of the client. it’s a great tool for anyone who has servers to manage, whether they are on-site or virtual.” - Logan Poe, HDL’s Network and computer support specialist2 The application is completely free. Client Snapshot: Herrick District Library Herrick District Library (HDL) is a public library system serving the residents of Holland, Michigan, and its surrounding townships. Each year, the library welcomes more than 800,000 patrons who check out nearly 1.5 million items and access computer services (desktop and wireless) more than 125,000 times. Herrick District Library’s Challenges HDL’s IT

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