1 How EBSCO Information Services Implemented a Data-Driven Enterprise Architecture with LeanIX CUSTOMER SUCCESS STORY2 CUSTOMER SUCCESS STORY - EBSCO INFORMATION SERVICES The Challenge EBSCO Information Services (EBSCO) is the leading provider of premium information, research databases, e-journals, magazine subscriptions, e-books and discovery services to libraries of all kinds located worldwide. As the largest division of EBSCO Industries, Inc., the fast growth of EBSCO Information Services challenged its enterprise architects to align an increasingly complex IT ecosystem. Information remained siloed within departments and resources were fragmented. EBSCO needed to connect all its relevant Enterprise Architecture (EA) information into a meaningful and interactive map that pro

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