Case Study

How Colchester Institute Recovered from a Crippling Ransomware Attack within Days

How Colchester Institute Recovered from a Crippling Ransomware Attack within Days

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CASE STUDY | COLCHESTER INSTITUTE The first sign of the ransomware attack that hit Colchester Institute was on a Monday morning in April 2021. After the Easter weekend, Ben Williams, IT Services Manager, came into the office and assumed business as usual. When trying to login to his systems, however, he discovered that all admin accounts had been disabled. His nightmare was confirmed when the IT Services team found a ransom note on one of their physical servers. “Sophisticated and malicious, the breach destroyed mission critical areas of our infrastructure by deleting email and other servers, domain controllers, and anti-virus consoles as well as encrypting our entire virtual environment, and its underlying platform” recalled Williams. There was no email communication available to

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