How Cimbali Group reduces time-to-resolution by up to 20 per cent with TeamViewer
How Cimbali Group reduces time-to-resolution by up to 20 per cent with TeamViewer
4 PagesCimbali Group leverages TeamViewer to reduce technician travel costs by 15% and improve efficiency by 20%. The remote service program lowers downtime, enhances knowledge transfer, and boosts customer ROI. Future plans include testing AR solutions to further improve on-site troubleshooting.
