Arjo, a 5,900-employee medical-device company, replaced a manual, paper-based expense process (≈400 UK users, ~3,000 expenses/month) plagued by lost/mismatched receipts and delays. After evaluating tools, it chose Rydoo over Concur for its intuitive, low-training workflow. Led by Expense Manager Chris Walker, implementation consolidated GL codes, HR user data, and launched with strong CSM support. Results: faster submissions via mobile/email capture, simple reject/resubmit loops, clear audit trails to enforce policy, richer reporting with customizable categories, improved cash flow (fewer aged claims), and high employee adoption—some even “enjoy” doing expenses now.

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