Case Study

How a South African Municipality Secures its First-ever Software PBX Migration

How a South African Municipality Secures its First-ever Software PBX Migration

Pages 2 Pages

George Municipality in South Africa, serving over 212,000 residents with 1,500 employees across multiple sites, struggled with a complicated Samsung system, poor inter-branch connectivity, high line costs, and limited mobility. Partnering with Daisy Solutions, they migrated to Yeastar P-Series Software Edition, their first virtual PBX. The system simplified management with a user-friendly web GUI, centralized extension control, and reduced line rentals. Linkus Mobile Client improved mobility by allowing staff to use office numbers remotely, while secure remote access enabled safe management without port forwarding. Future-proof features ensure scalability for call centers or video conferencing.

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