Case Study

How a mobile workforce empowered the McMillan Shakespeare Group

How a mobile workforce empowered the McMillan Shakespeare Group

Pre-pandemic, MMSG enforced 100% office work with fixed desktop PCs across Melbourne, Sydney, Brisbane, and Adelaide offices. March 2020 lockdowns forced a remote pivot; initial RDP access via personal devices proved inadequate for extended use. Head of IT Infrastructure Brett Patrikeos noted the lack of remote readiness. Blue Connections IT software intervened decisively, replacing RDP with robust, scalable remote support—enabling seamless workforce connectivity, enhanced security, and sustained productivity across distributed teams.

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