Case Study
Hotelogix Helps Simplify Hotel Operations and Increases Guest Satisfaction
See Why They Chose Hotelogix Hotelogix Helps Simplify Hotel Operations and Increases Guest Satisfaction (A case study of Hotel 32|32, New York City, NY, USA) A Quick Look: When Hotel 32|32 opened in 2010, General Manager Matthew Werner knew he needed a simple and effective way to manage his front desk operations to ensure his future success. As a new hotelier, he wanted to focus on guest satisfaction and growing the business rather than worrying about complicated IT systems. After getting in touch with Hotelogix, Werner concluded that implementing the PMS would be the best choice for the hotel. The streamlined operations have enabled the front desk staff to provide a higher degree of guest satisfaction. About Hotel 32|32: Hotel 32|32 is a luxury boutique hotel located in the heart of the F