Case Study Hotel Engine Saves Industrial Kiln & Dryer Group $123k on Lodging Background Industrial Kiln and Dryer Group is an industry leader in rotary processing equipment. Their crews travel across the country to provide education, installation, repair, maintenance and parts to their hundreds of customers in industries such as food manufacturing, paper production and distilleries. The Challenge Mia Wilson, the Field Service Admin at Industrial Kiln and Dryer Group is one of six administrators responsible for booking the travel of its 70+ crew members. With both the company and the demand for travel growing quickly, Mia needed to find a platform that could support her increasing needs. Unable to handle the high volume of charges needed for lodging reservations, the company’s cred

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