NETGEAR Inc. 350 East Plumeria Drive, San Jose, CA 95134 | Tel: 1-800-638-4327 NETGEAR SMB Sales Office Tel: 866-480-2112 Option 2 | E: sales@netgear.com www.netgear.com CASE STUDY: Hopemate Soft Inc. “With Insight, monitoring and troubleshooting my networks for different clients has never been easier.” Hopemate Soft brings hope to SMB networks with NETGEAR Insight. Company name: HopeMate Industry: IT Service Provider Geographic region: Vancouver, Canada BACKGROUND Hopemate is a small IT service provider located in the Greater Vancouver area that brings IT support to small businesses in its community. Founder, Ian Chang, started as an IT freelancer and eventually decided to turn his work into a small business. Hopemate now provides IT integrations, installations, and

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