Case Study COMPANY TYPE As one of the UK’s leading home assistance providers, over two million UK Customers place their trust in HomeServe Membership and turn to them when it comes to fixing, maintaining and looking after their home. For more than 21 years they have delivered a range of services, including plumbing, drainage, electrics, heating and much more, though their nationwide network of approved engineers. HomeServe Client since: 2016 Click Travel have provided us with the all the resources we need to achieve our objectives while giving our staff the autonomy to make their own decisions about travel bookings TIM WARNER DIRECTOR OF PROCUREMENT AT HOMESERVE 98% ONLINE ADOPTION 17% REDUCTION IN SPEND YOY £107k ANNUAL SAVINGSWHAT WAS NEEDED • MI & visibility • E

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