Jobber, a home service business management platform, partnered with impact.com to revamp its referral program, previously limited by its in-house solution. The new, scalable program emphasizes community, offering rewards like a free month of Jobber for referrals. This shift led to a 4.86% higher customer lifetime value and an 18.15% higher average selling price for referred versus non-referred customers. The marketing team now benefits from significant time savings and dynamic program adjustments based on comprehensive analytics.

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