Russell Telecom Case Study NEC SV8100 Holycroft Surgery Telecoms system is given clean bill of health Profile Customer Holycroft Surgery Industry Medical Solution NEC SV8100 Results Feature-rich system Simple-system management Time saving applications Improved communication Background Holycroft Surgery is a busy nine-doctor medical practice located in Keighley, West Yorkshire. When it came to upgrading its telecoms system, the practice chose Russell Telecom, a company with three decades’ experience of meeting the telecommunications needs of UK businesses and organisations, as its preferred supplier. Requirements Holycroft Surgery wanted to replace its existing telecoms system with a solution that could embrace its requirement for a call recording facility

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