INDUSTRY Food and beverage LOCATION Indonesia KEY CHALLENGES • Provide a reliable, scalable IT infrastructure to run Microsoft Dynamics, call center and other business applications • Support the company’s continuous improvement ethos • Improve the delivery of IT services to the company’s business units SOLUTION Implement VMware vSphere to virtualize existing physical servers, allowing resource pooling and improved performance BUSINESS BENEFITS • Delivered 99.95% availability • Reduced the time required to deliver new servers from three weeks or more to a couple of hours • Cut datacenter total cost of ownership by 20% VMWARE CASE STUDY Established in 1985, Hoka Hoka Bento operates 150 Japanese fast-food restaurants across Java and Bali in Indonesia. With a Japanese name that refers

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