Home

Case Study

Hobsons - Bay

Hobsons - Bay

Interactive Intelligence
Pages 2 Pages

Case Study Summary Customer: Hobsons Bay City Council Headquarters: Melbourne, Victoria Industry: Public Sector Number of Users: ? Agents:11 Challenge: Requirement to improve service efficiency, bring greater process flexibility, enhance process consistency, and improve customer access to council advice, information and staff. Product(s) Deployed: ? Customer Interaction Center ™ (CIC) Benefits: ? Flexibility to suppor

Join for free to read

You Might Also Like


Hobsons Bay City Council
Case Study Hobsons Bay City Council
Objective

Hobsons
Case Study Hobsons
Tectonic

Objective ECM helps Hobson's Bay City Council respond to its community
Case Study Objective ECM helps Hobson's Bay City Council respond to its…
Objective Corporation

Beauty Bay
Case Study Beauty Bay
Opus 4 (UK)

More from Interactive Intelligence


Travel Website Uses All-in-One IP Communications Software Suite
Case Study Travel Website Uses All-in-One IP Communications Software Suite
Interactive Intelligence

Wisconsin Public Services
Case Study Wisconsin Public Services
Interactive Intelligence
© 2025 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info