CASE STUDY: HMV OUR CLIENT HMV is the UK and Ireland’s leading specialist retailer of music DVD/video, computer games and related products. The company operates around 200 stores in key shopping locations nationwide, equating to over 1 million sq. ft. of trading space, as well as a successful online store at www.hmv.co.uk. WHY THEY CAME TO US HMV’s Quality Assurance team needed help meeting a critical business challenge—testing

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