Hitachi ID Systems Automates Manual Processes with ParkMyCloud Software provider optimizes training infrastructure costs with ParkMyCloud, says “We honestly couldn’t be happier.” Case Study The Challenge Hitachi ID Systems makes identity and access management (IAM) software. Patrick McMaster is the training coordinator, which means he’s responsible for getting clients and potential partners up to speed with how to install, use, and administer their software. This training takes place in a virtual environment, for which Hitachi ID uses AWS. In the past, setting up training sessions was a manual, time-consuming process for Patrick and his team. They would spin up the VMs, update, and send information to students manually. Once the course was over, they had to go through another man

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