Higgins Coatings, Australia’s largest family-owned commercial painting contractor, partnered with Trustwave to strengthen its cybersecurity while leveraging Microsoft Sentinel and Defender. With a small IT team unable to provide 24x7 monitoring, Higgins adopted Trustwave’s Managed Detection and Response and Co-Managed SOC services, which aggregated data from Microsoft XDR and non-Microsoft tools like firewalls. Trustwave’s experts provided continuous monitoring, rapid response using a traffic light protocol, and incident response services. This reduced IT burden, improved resilience, and allowed Higgins to focus on growth initiatives, including further cloud migration.

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