In 2016, Hewlett Packard Enterprise (HPE) embarked on a fault detection and diagnostics (FDD) pilot implemented by their facilities management provider, ISS Facilities Services (ISS). The team learned a lot from the pilot program and received the the green light to expand FDD in the portfolio. The primary goal was energy savings and getting a good return on investment, however additional benefits emerged. FDD led to reduced hot/cold calls and improved maintenance efficiencies as the team went deeper into using FDD in an ongoing, monitoring-based commissioning (MBCx) process. ISS chose an FDD vendor that worked with them to map most of the BAS points at each of HPE’s sites so they could run diagnostics on most HVAC equipment at 5 minute intervals. The vendor installed the F

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