Case Study
Herman Miller Collaborates and Integrates Using ETQ Reliance 2019
© Copyright 2018 www.etq.com Case Study/Herman Miller Herman Miller Collaborates and Integrates Using ETQ Reliance 2019 TM Herman Miller, Inc. (HMI), an international office furniture manufacturer, relies on ETQ to manage its entire document control system, including its supply chain management process. Opening Statement What was formerly a paper-based system, cumbersome and slow, is now efficient and instantaneous. HMI employ- ees and suppliers are able to access data from wherever they are, track an issue, and search for solutions. In short, by implementing ETQ, HMI employees have created an ev- er-expanding knowledge base. Herman Miller is a company which designs and manufac- tures extraordinary products, and their customers have high expectations for the products and services