Case Study

Henry Ford Community College

Henry Ford Community College

Pages 1 Pages

Web site: http://www.deskalerts.com E-mail: sales@deskalerts.com CASE STUDY ORGANIZATION: Henry Ford Community College (HFCC), www.hfcc.edu INDUSTRY: Education CHALLENGE: HFCC had been using e-mail and SMS systems to notify students and employees. It was problematic in a class room environment, where students and teachers often turn off their cell phones in order to keep from disrupting the class. E-mail didn't really address the problem, as it was dependent on recipients opening their e-mail client to see the message, and there was no guarantee that would happen in a timely manner. SOLUTION: DeskAlerts was chosen as a computer based notification system, the best way to get notifications out to the largest number of people in the fastest time. DeskAl

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