Helsinki City Rescue Department, Finland CASE STUDY GOVERNMENT Public Safety and Justice KEY BENEFITS ? Real-time visibility of units ? Increased communication between crews ? Better crew preparedness for incidents ? 24-hour access to real-time data for senior managers cgi.com/government © 2014 CGI GROUP INC. Delivering real-time visibility with CGI’s Merlot management system inland’s largest fire and rescue service, Helsinki City Rescue Department, is responsible for monitoring and inspections of fire prevention measures, fire and rescue operations and medical rescue operations in the Helsinki area. In order to gain a real-time view of its operations, the Rescue Department partnered with CGI to implement an automatic vehicle locating (AVL) system with dispatching facility. Th

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