Case Study
Helping Wendy’s maintain a culture of quality
CASE STUDY Wendy’s Helping Wendy’s maintain a culture of quality.Wendy’s | Case Overview Wendy’s Legacy Wendy’s International, Inc. founder Dave Thomas once said, “You earn your reputation by the things you do every day.” After opening the first Wendy’s Old Fashioned Hamburgers restaurant in Columbus, Ohio, in 1969, he created and instilled a corporate culture keeping Wendy’s reputation synonymous with quality. Today, Wendy’s management te