Eva-Marie Costello Mentor Operations Manager With Springboard’s team of mentors spanning across 30+ countries, the company found it difficult to streamline transactions. Eva-Marie Costello, Mentor Operations Manager, ex- pressed frustration with the old system, “It was really awful. We paid mentors through 6 ‘ different vendors.” Every month they had to segment mentors based on the payment channel and then pay accordingly. Depending on channel and then pay accordingly. Depending on what country they were located in, they would use a combination of PayPal, Transferwise, Gusto, and other local bank wires. “It was difficult to operationally manage and there was no way we could have scaled with the system in place,” said Costello. In addition, the mentor operations team had In addi

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