C A SE S TUD Y HELIENT SYSTEMSNEEDED BETTER REPORTING MANAGING DEVICES & PATCHES LACK OF VISIBILITY © Cloud Management Suite | All Rights Reserved | Page 2 of 5 THE MAIN ISSUES THE STORY Helient Systems is an IT services company providing solutions focused on strategic initiatives and high value activities that enhance business performance with a competitive advantage. THE CHALLENGE Before Cloud Management Suite, Helient’s biggest struggle was managing devices and patches being installed. Reporting and updating clients on the latest patches and updates was also a major concern.WHY CLOUD MANAGEMENT SUITE? Making the switch to a new systems management is a big decision for almost any IT professional. However, Helient needed a tool with greater flexibility and power right away for t

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