HED ® CANect TM Telematics- A Case Study Optimizing manufacturing operations, empowering channel customers and increasing competitiveness with new product offerings. ABOUT HED HED is a leading designer and manufacturer of off- highway heavy equipment and mobile equipment control systems for OEM customers, Whether a simple on-off control for a hydraulic valve, or a complex distributed intelligence system for total machine control. HED's Mission is to help vehicle designers engineer optimized solutions to challenging vehicle control applications. GOALS • Expand Process and Service Integration & Improvements - Broaden services and capabilities to aid in development, implementation, and ongoing management of telematics solutions, including more automated service improvements f

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