How Hebert’s Town & Country Used TEXT2DRIVE TM To Transform Their CSI Scores! An Actual Case Study Written By John Frazier of Hebert’s Town & Country SERVICE ADVOCACY 32% INCREASE 27% INCREASE 10% INCREASE 208% INCREASE OVERALL SERVICE ADVISOR FIXED FIRST VISIT SURVEYS COMPLETED From 70.6% to 93.1% From 75.4% to 96% From 85.6% to 94.4% From 681 to 2,092 How Hebert’s Town & Country Used TEXT2DRIVE TM To Transform Their CSI Scores! An Actual Case Study Written By John Frazier of Hebert’s Town & CountryImproved Communication is Your Key to Satisfied Customers! Improved Communication is Your Key to Satisfied Customers! TEXT2DRIVE TM is a revolutionary tool for the dealership that in many ways automates and significantly improves communication with the customer. Time spent on the phone i

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