SMART , SAFE, AND CONNECTED. SMART , SAFE, AND CONNECTED. Who? Komatsu, Japan’s largest manufacturer of construction and mining equipment, with 45 factories Where? The Osaka plant in Japan, which is responsible for designing and building all Komatsu products Why? Manual searches for vehicles were time-consuming and caused delays, which harmed customer satisfaction ? Improve customer satisfaction ? Improve search times Goals ? T6 GPS tags placed on units at the beginning of production ? Leveraging the existing Cisco Wi-Fi network, choke point exciters, and GPS satellites to track units both indoor and outdoors ? MobileView software integrated with Komatsu MES software to optimise operations ? Komatsu experienced reduced lead time in 7 areas: Transport, Motion, Waiting, Over- producing,

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