Case Study
Healthtech Firm Protects Customer Data Using Arkose Labs
Overview The client is a major healthtech company that offers a digital health savings account (HSA) that works alongside HSA compatible plans, with an aim to make navigating healthcare easier for everyone. It offers debit processing, healthcare deductible spend tracking, and zero fees for individuals and families. The company prides itself on an intuitive digital interface. The Business Problem The client is known for its top-notch digital user experience and is a leader in the healthtech space. Maintaining that robust customer experience is vital in attracting and maintaining customers. However, the platform was also the target of frequent account takeover attacks, both because of its all-digital nature, and due to the valuable customer data it held being a part of the healthc