Case Study
Healthcare Systems Company Saves Millions Annually by Integrating Trouble Ticketing
C A S E S T U D Y Avoiding 3 Serious Consequences of Backup Non-compliance Healthcare Systems Company Saves Millions Annually by Integrating Trouble Ticketing A healthcare services company was spending too much time recording backup status. For every failed cycle, a technician had to manually note how effectively and quickly failed cycles were addressed. With more than 8,000 tickets created because of failed backups per week, technicians