Customer Profile Community Memorial Health System, originally operating as a single hospital in early 1902, was established in 2005 after merging with Ojai Valley Community Hospital. Since 2005, Community Memorial operates as a not-for-profit (NFP) and is composed of the two aforementioned hospitals, along with twelve family-practice health centers. Today, Community Memorial Health System provides care and services for individuals throughout Ventura County. Business Objective Like many medical institutions, Community Memorial tracks and manages a substantial amount of files and documents. However, with multiple offices and information coming from every direction, they found it difficult to manage their document control policies and were constantly dealing with outdated policies an

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