A U.S.- and Philippines-based healthcare outsourcing firm partnered with Thales to enhance security and simplify access to cloud and on-premises systems. Using the OneWelcome Identity Platform, the organization implemented smart single sign-on, scenario-based access policies, and universal authentication to manage Azure, Office 365, and Windows logins securely. The platform enabled real-time policy enforcement, data-driven insights, and easy app integration, reducing risk and improving user experience. Operating as a cloud-based access management service, it streamlined secure access, improved compliance, and prepared for integration with privileged access management systems.

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