Health System Optimizes Scheduling with Patient Access Center Services Customer Einstein Healthcare Network, Philadelphia Challenge Streamline patient scheduling for approximately 700 providers and strengthen customer service for more than 65,000 patient calls monthly. Products Patient Access Center Services Results 99% accuracy rating 98% quality rating <5% abandonment rate Case Study Insight. Innovation. Transformation.Einstein Health Network 2 Einstein Healthcare Network is a regional health system serving the communities of Philadelphia and Montgomery County, Pennsylvania. The 1,000-bed system operates three acute care hospitals, including Einstein Medical Center Philadelphia, the largest independent, academic medical center in the region. Einstein employs or contracts

Join for free to read