CASE STUDY HCR Manor Care Incorporated Founded in 1959, HCR Manor Care Inc. (HCR) is a leading provider of short and long term medical and rehabilitation care. HCR has 60,000 employees over 500 locations with 14,000 Internet users accessing a wide range of web applications. HRC’s business consists  mainly of skilled nursing, rehabilitation services, and home care and hospice agencies. The Challenge HCR’s  previ

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