CASE STUDY Hayneedle.com Driven by unrivaled product selection, proprietary technology, outstanding team talent, and superior customer service, Hayneedle, Inc., is a leader in online retail. Results • Same day analysis of key volume drivers • Automated interval reporting • Daily/Monthly automated executive summary reporting • 12% Year-over-year increase in sales conversion • Increased agent performance: 77% of their agents are in the m

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