CHALLENGE CASE STUDY At the start of this new venture, the leadership team was focused on the organizational strategy and operations. Haven needed support establishing infrastructure and finance and accounting systems, such as payroll, HR, recruiting, insurance, benefits, IT, and security. The new organization also wanted to be positioned to scale quickly. It was focused on recruiting a range of talented individuals, including software engineers, data scientists, and clinicians to join its team. Haven is an independent organization founded by Amazon, Berkshire Hathaway and JPMorgan Chase to create better health outcomes, greater patient satisfaction and lower costs for its U.S.-based employees and families. "The TechCXO team provided valuable support to our organization it is nascent st

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