Case Study
Hassle-Free On-Boarding Of New Customers For Sky
HASSLE-FREE ON-B O ARDI NG OF NEW CUS T OMER S F OR SKY hello@dataconversion.ie | www.dataconversion.ie| +353 1 804 1298Customer Engagement SERVICES Customer Experience Data Integrity Sky was faced with an operational challenge: Its call centres needed visibility of how new customers’ orders were being processed in order to successfully manage their customers’ expectations in relation to the same. However, the solution had to be ?exible enough t